HR 4.0 Case Study <> United Nations Development Programme
UNDP’s COVID-19 Mission with EVA
Drawing on it’s 50 years of experience, the UNDP is currently helping countries urgently and effectively respond to COVID-19 as part of its mission to eradicate poverty, reduce inequalities and build resilience to crises and shocks around the world.
To support that mission, UNDP leverages EVA’s automated engagement campaigns to map consultant skills so they can be deployed more efficiently and effectively. In tandem, we’re also helping UNDP to eliminate the waste and frustration its staff and consultants feel throughout the recruitment processes.
Here are the results just 4 weeks after UNDP launched with EVA:
Over 4,500 UNDP consultants engaged in just 4 weeks – over 25% of all UNDP personnel.
UNDP collected and mapped the skills of 96.8% of consultants engaged, and collected availability for 98.8% of consultants.
EVABot launched engaging conversations with UNDP consultants in over 170 countries, regardless of distance or time zone.
EVA collected chatbot feedback from 4,580 consultants, with positive feedback from 97% of users – averaging 4.5 out of 5.