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TALiNT International Magazine interviews Ben Kaminsky about “The Digital Experience” and Personalising the use of AI

Ben Kaminsky, Founder and CEO of EVA.ai, shares his thoughts on personalising the digital experience with AI in his interview with TALiNT International Magazine September 2022 titled “Top 100 Staffing Companies, Industry-leading recruiters sustaining profitable growth”.

One of the main goals of HR/HCM in adopting AI and HyperAutomation solutions is to boost productivity, eliminate repetitive tasks and elevate the role of HRs to focus on people agenda. While there are point solutions to tackle staffing, building inclusive teams and so on, Ben proposes a multi-experience design through the EVA platform that caters to all participating HR stakeholders.

Companies adopting AI can tackle with ease contemporary issues like ‘great attrition’, hiring for new skills and managing talent supply. The best way to accomplish this is by providing employees with personalised experiences.

Ben Kaminsky
The implications of using AI in solving HR bottlenecks are immense in augmenting the role of a Digital Recruiter, improving HR responsiveness by employing Chatbots, and creating Employee Experience through personalised portals and process automation.

AI tools of the future will mature with data to help organisations in understanding employees' sentiments via voice & video analysis, taking logical actions such as retention, creating wellness programs, assessing candidates fit into the company culture to eliminate wrongful hires and future attrition.

Ben Kaminsky
A major trend in the industry is solving DE&I as an integral practice in the HR value chain. The effort of HR Tech solutions to promote bias-free hiring can be complemented with AI recommendations in surfacing candidates based on skills and objective assessments.

I believe AI tool providers should focus on recognising biassed language in employee engagement, in job descriptions and paying particular attention when defining talent personas concerning DEI & B objectives.

Ben Kaminsky
Ben represents EVA.ai, solving HR transformation problems for global clients. EVA.ai is a predictive & conversational AI. It sits within a process automation platform for HR / HCM professionals to enable innovative Talent Acquisition & Talent Management experiences. EVA.ai leverages HR 4.0 technologies such as machine learning & hyper-automation tools i.e capabilities at the root of the fourth industrial revolution we live in.

EVA – conversational AI & predictive ML, operating within a modular HR Tech Platform, that automates processes and personalises experiences.

EVA team helps organisations achieve both growth and sustainability with HR 4.0 – the fourth industrial revolution applied to Talent Acquisition & Talent Management.

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