It is a paradox for HR roles – for it to focus on people, it needs technology intervention. HR professionals can shift their attention to people and support growth-contributing strategies by powering one of the most talked-about digitisation trends, AI-driven solutions.
Artificial intelligence is the simulation of human intelligence using machines. As businesses become more complex, the need for seamless and intuitive solutions becomes paramount. AI can support HR in all junctures of an employee’s journey – from talent attraction and acquisition, development and career movement, constant engagement and satisfaction inquiry, rewards and compensation to employee off-boarding and post-off-boarding connect.
This is not about legacy vs. AI-led HR solutions, but the potential of HR in a digitised world.