Key results at a glance
Three decisions this readout puts on the table
Computed from the responses in view, in hours and money as well as percentages. Each one names an owner and a 90-day test.
Is the development money pointed at the teams that lose the most time?
Development spend per head this year (from the L&D ledger, illustrative) against coaching benefit and against the time lost to administration and reporting. Money should follow the red, not the green. Bubble size is the number of responses; bubble colour is the No-rate.
Spend per head against coaching benefit, by market
Spend per head against time lost to admin and reporting, by market
Funding verdict by market
What the lost time is worth
Percentages become hours with a contracted week, and hours become money with a loaded cost per hour by market supplied by Finance. The reclaim share is a scenario to test, not a target. Illustrative euro values.
Annual value of the reclaim scenario, by market
Hours per person per week, by activity
Market table
Click a row to list the people and their weekly hours.
Coaching and empowerment: the cheapest development spend you have
Coaching benefit
Empowerment
Coaching versus empowerment, by market
What would give you more client time? Share of respondents naming each theme
Who answered
Team size managed
Responses by channel
Median clients per person, by channel
The review behind these figures
Sections 5 to 9 are the commercial time review itself: where the week goes, and what the people in it say about it. They are the evidence under the four sections above. Every comparison, difference line and people list works there too.